Artificial intelligence, Blockchain and Internet of Things all in one place!
This company is shaping the future by applying all these new technologies to such a simple thing as a cup of coffee.
In a world where the consumer wants to know more and are willing to pay more for those goods that are sustainable, can be traced, are organic or from fair trade, this new company is at the fore front of innovation!
A
lot has been written already about the Internet of Things (IoT) and
how it will affect nearly every business and industry; In my opinion,
one of the most exciting areas of impact and disruption is the global
Supply Chain.
One
great example to illustrate this is this short clip from the TV show
Portlandia, in this episode, two friends are dinning out and before
ordering they insist on knowing as much as possible about the chicken
they will be eating. They find out his name, what he was fed, his
social habits etc. The process of assessing the chicken before
agreeing to eat it might be a bit too bizarre, but with the IoT, this
will become the norm. We will be able to experiment that type of
transparency, and eventually it will be demanded by suppliers,
customers and end consumers.
Among
many other, some of the benefits that the IoT will bring are:
-
Operational efficiency: The real-time visibility derived from the IoT
enables information to be shared at every level allowing deficiencies
to be identified quickly so that problems can be immediately
rectified, or possibly even prevented altogether. Companies can see
delays, slowdowns or trends that will affect the bottom line and
inefficient processes that are costing them money can be identified
and corrected
-
Customer services: The IoT will dramatically reduce the amount of
time from click to fulfillment. With customers demanding more and
more information the IoT will fulfill up to the minute details
on where their item is in transit and accurate alerts notifying them
of delivery dates and times.
-
Inventory management: The IoT will allow organizations to
automatically know when products must be restocked or reordered,
eliminating delays or inventory issues that would send customers to
the competition.
Linked
to this, loss management will greatly improve: with sensors tracking
every movement, it will be almost impossible for merchandise to
simply “disappear”, and if it does, it will be possible to know
exactly where the incident happened and what factors may have
contributed to merchandise loss.
- Asset
Tracking and in transit visibility: New
RFID (we talked about RFID technology here)
and GPS sensors can track products “from floor to store” and even
beyond. At any point in time, manufacturers can use these sensors to
gain granular data like the temperature at which an item was stored,
how long it spent in cargo, and even how long it took to fly off the
shelf.
With
some many possibilities, challenges will also need to be considered:
- Need of
many different technical elements to deploy the end-to-end
IoT solutions: Network infrastructure, devices, applications,
platforms, security solutions, and integration services.
- Security:
All the information must be prevented from falling into the wrong
hands, or hacked. Sensors should only send specific information,
which must be held in a secure, private cloud environment. Here
is where Blockchain technology (see more about
Blockchain here)
will play a definitive role.
Overall,
with everything becoming much more internet-driven, IoT in the supply
chain is still only in its infancy, but sure to take off, exciting
times lie ahead!
Traceability
is one of the most important foundations of logistics; but to achieve
the highest levels of transparency we would need a shared ledger that
is updated and validated in real time with each network participant.
This is exactly what Blockchain technology provides; It enables equal
visibility of activities and reveals where an asset is at any point
in time, who owns it and what condition it’s in.
For
those of you that are not familiar yet with Blockchain technology,
don't miss out the video below that explains in a few minutes how
this technology works and why it can revolutionize the Supply Chain
of the future.
Very
summarized, some of the benefits of Blockchain technology in Supply
Chain are:
- Reduce
or eliminate fraud and errors
- Improve
inventory management
- Minimize
courier costs
- Reduce
delays from paperwork
- Identify
issues faster
- Increase
consumer and partner trust
But
how is Blockchain revolutionizing Supply Chain?
Let´s
look at some of the biggest retailers in the world for example; Wall
Mart and Carrefour.
Carrefour
plans to use a Blockchain ledger to improve traceability of food in
order to address damaged food issues and the brand
damage impact
this could have, but also the shift in consumer preferences towards
added value on the transparency and sustainability of the food
products sold.
Walmart
has also made strides in incorporating Blockchain
technology in its business. Walmart partnered with IBM to create a
unique ledger among its network of suppliers as well. The retail
giant plans to address the food quality and the cases of fictitious
pickups to strengthen its logistics. IBM and Walmart ran tests on the
pilot program on tracking mango shipments which cut tracking time
from several days to two seconds.